- 5 stars: 18 (78%)
- 4 stars: 4 (17%)
- 3 stars: 1 (4%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
Very well built! The tension on the hinge/spring is a bit too stiff, hopefully over time it will ease up🤞
Jo, Glad to hear you love the mail slot. Yes the spring hinge is stiff but for a really good reason. It is built to help prevent bugs, or air from getting in. With a tight spring hinge the door can be pushed in to accept mail but snaps back to hold tightly closed.
Although a bit pricey, I do LOVE the new box! I paid a carpenter install it. I especially like that the opening is large enough to accommodate my medical delivery pouches and in so doing keeps them secure and out of sight. Thanks for a great product.
Thank you for reviewing and sending the photos, it turned out really nice, the installation of the mail slot looks great.
This mail slot was exactly what we were looking for. It's big enough for small parcels to fit in, but not so big that someone could reach a hand through. It looks great and was easy to install.
Hi Jill, Thanks for sharing your positive experience. Enjoy your new mail drop slot. We make our mail slots right here in the USA and so glad it meets your expectations.
After multiple issues with USPS re: held mail, temporarily held mail, we decided to get a mailslot for our garage. It's perfect! Now our mail can accumulate when we travel and we don't have to deal with all the human error at USPS or worry about having the house looking empty for thieves.
Quality unsurpassed
nice to have someone from the company call to tell us that they are super busy and production would be delayed - but they would notify us as soon as it was ready to ship - which they did
Thank you for understanding about our delay about the Through Wall Letter Drop Slot which is made in the USA and we have had some parts shortages which have caused some delays.
It has not been installed yet, so I don't know it it will be a 5. Steve could not have been more helpful with going over the products, and ultimately locating one in a warehouse.
It will be 5 STARS, it's easy to install and includes instructions.
The mail slot sits flushed with the garage wall and provides a sturdy front.
Glad to hear it worked well for you. Made in the USA we hope to continue making study products like mail drop, mailboxes, and payment drop boxes which are sturdy and well designed.
We needed a custom-size through the wall letter drop box and chute. Steve was awesome in providing the information we needed for our situation. While it took several weeks to arrive, it was well worth the wait. Solid material, well-made. We are more than happy with our drop box and chute.
the product is well constructed, seems very durable. Going through brick wall is challenging with screws, framing, etc. So I had the two pieces spot welded together, slide through easily, screwed to studs, done.
Well made. Not flimsy. Thickness of steel makes this very sturdy. Nice finish. Very happy with the product.
Have not installed yet but product is well built.
I can’t say enough about these folks, from my first call till the package arrived. They worked to make sure I had the right product for our situation. The drop slot and chute was exactly what we needed. It’s well-made and quality.
We have purchased a number of these chutes for various homes and they are perfect!
It arrived just in time for a carpenter to install It in a little over an hour. The ivory color goes well with my house's exterior color and I'm very pleased.
I love my new mail slot! It is an attractive addition to my home, strong and sturdy, excellent quality. With mailbox thefts and identity thefts on the rise, I love the added security that if I am not home my mail is safe and secure inside my home, not to mention the convenience. No regrets on my purchase!
Over priced and I don't like the teeth sticking out on the end of the chute.
High quality in the wall mail slot!! Didn’t have to wait long to receive it!
This mail slot has clean lines blends well with the wood siding on our house. It was relatively easy to install and is working out just as we had hoped.
It is made very well. It is well worth the money!
Yes, the through the wall letter mail drop slot is fairly easy to install. We are glad you like it and feel it's well made. We make them here in the USA.
We recently purchased the Through The Wall Letter Drop Slot with Chute along with the Chute Extension. We were pleasantly surprised when we received it earlier than expected. It is exactly what we wanted. Great quality and customer service. As it turned out we did not need the extension chute. I emailed the company and with in minutes they responded with return instructions. Excellent company to do business with. I would highly recommend
Not received the product yet. They are still waiting for stainless steel hinges to manufacture the produce
Ted, Thank you for your patience as we wait for the stainless steel hinges. We should have the hinges any day and will get your order shipped right out.
I purchased the standard size Through the Wall Letter Drop Slot with Chute. Excellent quality and fantastic customer service. I thought we would need the chute extension but my husband reassured (several times) that we wouldn't. We promptly received a rugged, thick steel mailbox. My husband installed it and then informed me that Locking Security Mailbox had the best customer service ever. I was a bit confused since I ordered it online. He went on and on about how fantastic Steve is who helped him out. Steve already has a chute extension on the way. Thank you Steve for keeping my husband out of the doghouse. We are thrilled about the quality, attention to detail and your customer service!
Thank you for your review and we are glad we were able to help. The mail slot sleeve extension should remedy your problem, all the way up to a 12 wall thickness. If you have questions about installation or any issues please let us know.